Best price quarentee

If you book one of our tours or attractions, and then you find the same product for the same date on an other website, at a lower price .. we'll refund you the difference!!

How does it work?
• If you book one of our tours or attractions, and then you find the same product for the same date on an other website, at a lower price, will refund the difference.
• In order to request a refund, you must contact us back by email (through the contact us form) within 7 days of the confirmation of your booking and give us the following information :
• Reference of your booking
• Name
• E-mail address used at time of booking
• Telephone number (with area code)
• Name of the tour or attraction
• Rate quoted
• Date of the tour or attraction
• Complete Web address (URL) showing the lower rate that you have found online

Our Customer service Team will contact you back via e-mail. In case we cannot locate the lower rate specified, we will contact you for more information.

After verification, we will refund the difference to the credit card used on our website.

Please check the Terms and Conditions of our Best Price guarantee:

• Best Price Guarantee applies to the rate for Tours and attractions only. Promotional packages, Multi day packages and airport transfers are not eligible.

• In case the lower rate is not quoted in GBP, the lower rate will be converted into GBP at the conversion rate applicable at time of the refund.

• Best Price Guarantee applies only to online rates available to the general public. It means that it does not apply to membership or corporate rates or any special discounted rates including, but not limited to Travel Agent rate, AAA, or convention rates.

• Best Price Guarantee does not apply to tours or attractions purchased through or in combination with frequent stay, loyalty codes, points or other reward type programs, or purchased through coupon promotions, or tours or attractions free of charge or won through contests.

• reserves the right to deny any claims that cannot be verified, or which are requested more than a week after confirmation of the booking, or if you have provided incomplete information.

• will not be liable for the payment of any refunds under the Best Price Guarantee with respect to rates loaded in error or any printing, typographical, administrative or technological errors in any materials relating to the rate.

• Terms and Conditions include and incorporate by reference the standard Terms and Conditions and constitute the entire understanding between you and relating to your purchase.

• Void where prohibited by law. reserves the right to modify or cancel the Best Price Guarantee at any time without prior notice. Any modification will be effective upon posting of modified Best Price Guarantee Terms and Conditions on the Web site. Any cancellation will be effective upon removal of references to this Guarantee and the Best Price Guarantee Terms and Conditions from the Web site.